Mine arrived about 10:30. Coming back from work now to take care of them. They're floating now
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I am having the same issue
Good Morning everyone,
I'm sorry to report this, but FedEx had a mechanical error with one of there planes departing Orlando last night and we've had 20 packages delayed (out of 60 total) because of it. I am working with FedEx right now to see if they can expedite everyone of them. As soon as I have more information I will post in here. We are doing our best to make sure these animals will be delivered in a timely manner.
Please note, and I'm sure everyone that's received an order from us can attest, that we are really, really good at packing and that even with delays your corals should be absolutely fine. If not, fear not, we will work with you.
Thanks so much for your patience
Chris
P.S. For all those FedEx/UPS haters out there, this is only the second time in 20+ years that I've been in this industry that something like this has happened! Which by the way was 12 years ago while owning Reefer Madness in CA
Well one thing is for sure, WWC has a much better camera than everyone else lol
Just a quick update: I've been in communication with FedEx and they have been working very hard to make sure that these packages will be delivered on Saturday. This is HUGE! Normally once they get into the system, Saturday delivery isn't possible, but I've received lots of calls from various FedEx reps telling me that they are doing their best to make sure they will be delivered tomorrow! Fingers-crossed!
Do we know for sure if they are delivery today?
I am working with FedEx right now. I have our Rep on it plus several from trace agents working on them. Several are out for delivery, so hopefully the rest will get to that point as well.
I'll keep everyone posted!
Thanks so much for your patience.
Chris