I had an issue with my Gyre XF230 and was worried the warranty process would take a long time, especially since they don't have a phone number to communicate. I sent a warranty request this past Sunday and received a response within 1hr of their opening business hours. They will be sending a replacement part. So far, so good. Waiting to see how long it takes to actually ship.
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Maxspect Customer Service Feedback
- Thread starter tygger
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
My experience was very good. Motor in my XF150 stopped working. Response time was quick and replacement received in a reasonable amount of time (meaning I was happy but don't remember the specifics).
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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