Hopefully you won’t experience that here on R2R ever, because this one of the friendliest forums you will find anywhere and we are all here to help. It’s certainly not face... whatever is called!I agree 100% it can be very intimidating. And I tend to stress when I'm in the middle of an emergency and don't want to hear people's sarcastic answers so I've been cast out on my go to Facebook group because I'm "rude". (I swear I'm not, I'm just wound tight in emergency situations) maybe if I had just one go to person he/she would understand that about me.