Mistake Made? Cramer's Caribbean Critters

[Decalf]

Has anyone dealt with this company? After I ordered have not recieved any corispondance for 7 days and the only way to contact them is a e-mail address which they haven't answered.

 

[sandie66]

Well I too made an order and paid for it on the 25th (last week). I have yet to receive a confirmation or even a thank you. I have sent several emails and I called and left a message last night. No one has called me back or replied to my emails. I thought we would have our fish yesterday or today and have had the tank ready for more than a week. I am not sure what to do either as Paypal will not refund my payment for 30 days and I do not have the money to buy elsewhere. I know my daughter is upset because she wants her seahorses.

 

[shred5]

I have heard good things about him in the past. Wonder if he is on vacation or something bad happened.

 

[sandie66]

Yep something bad happened. I just got an email from Dana. They had a problem and lost everything. He told me he would be able to ship out orders on Monday. Hopes this helps.

 

[Decalf]

Although he never asnswered any emails or phone calls he did make the delivery. Everything that was in the box was alive and did well but some of the things I ordered were not in the box and were substituted by things I did not want. So I don't know what to say except alive but not well done.

 

[fsu1dolfan]

Sorry to hear Decalf - I have ordered from them before with no problems...good stuff at decent prices.