my ghl connect app issue

BoomCorals · Jun 26, 2018

My GHL connect app was working fine on my phone until about a week ago. When I open it at first it says it couldn't connect to the device and to check that My GHL is enabled. (which it is) But then it shows the device and I'll tap on it, it says establishing connection, and then it will load the time and date screen, but everything else stays grayed out with spinning circles trying to load. It never loads.

Any ideas? I can access my GHL system through the myghl website without issue.

WWIII · Jun 26, 2018

It has something to do with the updates they have done switching the myghl site to mirror the connect app. The fix is update to the latest GCC, the p4 to 7.14, and also the wifi module to the latest (I think 6714?).

I'm technically not sure all of that is required, but it's what I did and now everything is perfect. Be sure to backup settings and data both! This update does a factory reset, which isn't an issue if your settings and data are backed up to be restored after the update.

Hopefully someone from GHL can fill in some of the details. I know changing over myghl was a big "update"

BoomCorals · Jun 26, 2018

WWIII said:
It has something to do with the updates they have done switching the myghl site to mirror the connect app. The fix is update to the latest GCC, the p4 to 7.14, and also the wifi module to the latest (I think 6714?).

I'm technically not sure all of that is required, but it's what I did and now everything is perfect. Be sure to backup settings and data both! This update does a factory reset, which isn't an issue if your settings and data are backed up to be restored after the update.

Hopefully someone from GHL can fill in some of the details. I know changing over myghl was a big "update"

Thank you my friend!!