Need better quality control or packaging!

MrsBugmaster · Nov 5, 2023

Just bought this from LFS on Friday. Open box and see this. Totally unusable!! Can I return to where I bought it for an exchange or do I have to send it in to Neptune?

Jamie814 · Nov 5, 2023

I would return to the store, but it's up to the stores policy about exchanging it. They could just say you dropped or damaged it on your way home. And you have no proof that they sold it to you that way. Looks like it was jarred, smashed or dropped very heavily, who know what else inside the unit is damaged.

Need better quality control or packaging!

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

MrsBugmaster

2500 Club Member

Jamie814

Active Member

Similar threads

Bubbles, bubbles, and more bubbles: Do you keep bubble-like corals in your reef?

I currently have bubble-like corals in my reef.

I don’t currently have bubble-like corals in my reef, but I have in the past.

I don’t currently have bubble-like corals in my reef, but I plan to in the future.

I don’t currently have bubble-like corals in my reef and have no plans to in the future.

Other.

New Posts