Need help

[Surfside74]

I just bought a used apex jr. I am trying to download the latest firmware so I can connect to fusion. I believe I have factory reset it already. I have downloaded the firm ware package and when trying to install to the IP address on the controller its not working. It says in boot loader mode and keeps trying to connect. The apex is hard wired to router and computer is running on wifi. How can I fix this so I can download the latest firmware to connect to fusion? Thanks for any help.

Rob

 

[Diesel]

You might place this question in the Neptune page.
Pretty sure you can find this in one of their threads as well.

 

[Salty1962]

You should be hard wired to your controller. It does not like wireless and Neptune says it can mess your controller up. Try that and see if it works. If not, like @Diesel said, go to their website.

 

[Surfside74]

still trying

 

[jml1149]

I believe your PC AND your Controller need to be hardwired, either to the router or hardwire the controller to your PC for the update.

 

[Surfside74]

Problem fixed. Bad Ethernet cord