Apex A2 Help

[Skippy The Meh]

Hello, my apex A2 will not connect to fusion. It has an orange light and is connected via ethernet cable. I have tried unplugging and plugging back in. I have tried the reset button. When i go to apex.local it does not load and i do not see an IP address on my network that has association to apex. Apex browse also does not come up with an IP. Any suggestions? Kind of frustrating since apex support wont respond to my emails and their phone answer service just opens tickets.