It all started with a probe holder.
I have the following:
Neptune Apex EL. Aprox 1 year old.
Second EB8
Trident
Display
pH probe
Temp probe
the controller is hooked up via WiFi.
Literally zero problems before today.
I unplugged my temp probe and when I plugged it back in, the temp read 20.6 F. Obviously this isn’t correct. So I tried all the normal fixes IE: making sure the plug was set properly, soft reset, etc etc.
Nothing worked. I also noticed the log wasn’t recording new data on the app. - it was at least 1/2 hour behind and not recording new data for temp nor pH
I tried a regular reset and I unplugged the Apex from the outlet. Temp is back to normal, but now, nothing is “on”. Every outlet is in the “off” setting.
It was set to “auto”. But none of the outlets were on.
I manually set all outlets to “on” and then closed the app. Sometimes this has worked in the past to fix an outlet stuck in the wrong setting.
My software is up to date.
Anyone else have this issue? What was the fix?
I have the following:
Neptune Apex EL. Aprox 1 year old.
Second EB8
Trident
Display
pH probe
Temp probe
the controller is hooked up via WiFi.
Literally zero problems before today.
I unplugged my temp probe and when I plugged it back in, the temp read 20.6 F. Obviously this isn’t correct. So I tried all the normal fixes IE: making sure the plug was set properly, soft reset, etc etc.
Nothing worked. I also noticed the log wasn’t recording new data on the app. - it was at least 1/2 hour behind and not recording new data for temp nor pH
I tried a regular reset and I unplugged the Apex from the outlet. Temp is back to normal, but now, nothing is “on”. Every outlet is in the “off” setting.
It was set to “auto”. But none of the outlets were on.
I manually set all outlets to “on” and then closed the app. Sometimes this has worked in the past to fix an outlet stuck in the wrong setting.
My software is up to date.
Anyone else have this issue? What was the fix?