Neptune apex wifi connection issues

Sabellafella

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Hello members! Could use some help im loosing my mind. So a few months back I swapped routers and ip address. Today I unplugged my apex to do some cleaning, and now I cant connect to my home wifi from the apex. I tried unplugging it, reboot with the pin, almost every step of trouble shoot without just re setting up my wifi. If I put my brain into wifi scrambling mode, does that set all my fallback options on? Ive unplugged the aqua bus from the brain twice, are my fallback options on?. Without the dashboard I cant figure out what's going on is making me go insane. If anyone has insight, or who has dealth with this before, could really use some help
Thank you. Chris
 

Zachary Roy

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Do you have the apex set to a static IP on the router?
 
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Sabellafella

Sabellafella

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I'm so lost here on what to do. I called and changed the static IP back to the basic of what I had my previous setting at. I ran apex browse on my mac and I have no idea what I'm looking at.
 
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Sabellafella

Sabellafella

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Maybe reset everything back to DHCP?
So the problem is I know nothing about this. Absolutely nothing. If I had my display unit I would be fine with what's going on here. I let my buddy borrow all my temperature checkers, ph probes. All my apex setting are critical for health and I'm in the blind here
 

Zachary Roy

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Man, wish I could be of more help. I'm honestly not familiar with the apex UI. I just know general networking. I would assume you will need to locate the apex IP on the network which can be done via the router or IP scan tool. Once you locate it, you should be able to type the IP address into your browser to access the apex. I could be wrong but this is pretty typical with most devices.
 

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