Brand new out of the box. Pump will not turn off until the water hits the upper #2 sensor. After about an hour I get the alarm flashing light. It looks like the #1 sensor is doa, but why am I getting the alarm. I reset it 5 times last night.
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I'm glad to hear that. They really do have great customer service.Went through the troubleshooting with Neptune and they are sending me a new sensor. Great customer service.