Hey R2R Fam!
Here at Top Shelf Aquatics, our team is always thinking of new ways to improve our website and the shopping experience of purchasing corals online in general. We understand how nerve-wracking it can be to order corals online due to common misrepresentation of health, size, and inaccurate coloration. These unfortunate circumstances have caused many hobbyists to shy away from the online coral shopping experience. However, as many of you are aware, Top Shelf Aquatics takes its overall customer experience very seriously. From shipping, which includes: labeling each coral in your order with the name, flow, and lighting recommendations on the bags, to following up with our customers to make sure their corals are happy and healthy a few days after arrival.
Recently, over dinner, our team was discussing the experience of shopping for corals in general and a great point was made. When shopping for coral in-person, a customer has the ability to see the movement of the coral in the flow and different angles that a photo just cannot capture. So, we have decided that one of the new features we want to implement on our website are short video clips of our high-end collector WYSIWYG pieces.
Our team has already started implementing this new and unique feature.
We wanted to get some feedback from our customers directly! Are there any features that YOU wish online coral vendors had that you haven't seen?
What do you think of this new website feature?
CHECK IT OUT HERE!
Here at Top Shelf Aquatics, our team is always thinking of new ways to improve our website and the shopping experience of purchasing corals online in general. We understand how nerve-wracking it can be to order corals online due to common misrepresentation of health, size, and inaccurate coloration. These unfortunate circumstances have caused many hobbyists to shy away from the online coral shopping experience. However, as many of you are aware, Top Shelf Aquatics takes its overall customer experience very seriously. From shipping, which includes: labeling each coral in your order with the name, flow, and lighting recommendations on the bags, to following up with our customers to make sure their corals are happy and healthy a few days after arrival.
Recently, over dinner, our team was discussing the experience of shopping for corals in general and a great point was made. When shopping for coral in-person, a customer has the ability to see the movement of the coral in the flow and different angles that a photo just cannot capture. So, we have decided that one of the new features we want to implement on our website are short video clips of our high-end collector WYSIWYG pieces.
Our team has already started implementing this new and unique feature.
We wanted to get some feedback from our customers directly! Are there any features that YOU wish online coral vendors had that you haven't seen?
What do you think of this new website feature?
CHECK IT OUT HERE!
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