New tank snails dying

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Have a 180 gal tank that has been running for over a month. I have 5 chromis in the tank and they are doing fine. It doesn't matter if I acclimate or not, the snails die. The only ones that have survived are at the top, above the water. If I let them attach to the side, they immediately fall off. Most of the astrea snails flip over. I use the same RO/DI water for all my tanks and everything is good. Thought maybe it is stray voltage, but the tank and sump is grounded.

Salinity 1.024
pH. 8.0
NH4 0
Nitrite 0
Nitrate 0
Phosphate .02
Ca 455
Mg 1530
 
Dumb questions but how quickly are they dying off? With 0’s, is there anything for them to eat/clean (i know dumb question)
 
Have a 180 gal tank that has been running for over a month. I have 5 chromis in the tank and they are doing fine. It doesn't matter if I acclimate or not, the snails die. The only ones that have survived are at the top, above the water. If I let them attach to the side, they immediately fall off. Most of the astrea snails flip over. I use the same RO/DI water for all my tanks and everything is good. Thought maybe it is stray voltage, but the tank and sump is grounded.

Salinity 1.024
pH. 8.0
NH4 0
Nitrite 0
Nitrate 0
Phosphate .02
Ca 455
Mg 1530
Some say their snails “slowed” or died as a result of high MG. Your is a bit high north of 1500ppm.

Too fast alcimatization is another contributor.
 
Dumb questions but how quickly are they dying off? With 0’s, is there anything for them to eat/clean (i know dumb question)
They immediately fall off the side of the tank and most don't move much afterwards. It is happening to all the snails. They don't have a chance to eat. The back wall has algae. The live rock had snails eating off when I moved it over.
 
Could be a invisible toxin like Copper or another heavy metal.

What you coulkd do to rule this out:
  • Test with Hanna Copper Checker or Salifert Copper
  • Run CupriSorb or Poly-Filter immediately
    • Poly-Filter turns blue/black if copper is present
  • Run fresh high-quality carbon
 
Have a 180 gal tank that has been running for over a month. I have 5 chromis in the tank and they are doing fine. It doesn't matter if I acclimate or not, the snails die. The only ones that have survived are at the top, above the water. If I let them attach to the side, they immediately fall off. Most of the astrea snails flip over. I use the same RO/DI water for all my tanks and everything is good. Thought maybe it is stray voltage, but the tank and sump is grounded.

Salinity 1.024
pH. 8.0
NH4 0
Nitrite 0
Nitrate 0
Phosphate .02
Ca 455
Mg 1530
Some say their snails “slowed” or died as a result of high MG. Your is a bit high north of 1500ppm.
Thinking of draining around 50 gallons and putting the water from my 55gal into it. It only has a couple of torches left in it.
 
Have a 180 gal tank that has been running for over a month. I have 5 chromis in the tank and they are doing fine. It doesn't matter if I acclimate or not, the snails die. The only ones that have survived are at the top, above the water. If I let them attach to the side, they immediately fall off. Most of the astrea snails flip over. I use the same RO/DI water for all my tanks and everything is good. Thought maybe it is stray voltage, but the tank and sump is grounded.

Salinity 1.024
pH. 8.0
NH4 0
Nitrite 0
Nitrate 0
Phosphate .02
Ca 455
Mg 1530
Some say their snails “slowed” or died as a result of high MG. Your is a bit high north of 1500ppm.

Too fast alcimatization is another contributor.
I tried slow acclimation.... over hours.
 
I tried slow acclimation.... over hours.
Is temperature maintained over the whole acclimating period?

Are they being shipped to you or local pickup
The snails are from my other 2 aquariums. Trying to move everything from the 2 smaller tanks to the large.
 
Not really sure. It is on the sides. Looks like the algae in one of my other tanks.
Only reason I’m asking is because I had a similar situation happen to me once, what I thought were diatoms turned out to be dinos. My nitrate bottomed out. Dinos are toxic and one by one my cuc died off falling off the glass on their sides
 
Could be a invisible toxin like Copper or another heavy metal.

What you coulkd do to rule this out:
  • Test with Hanna Copper Checker or Salifert Copper
  • Run CupriSorb or Poly-Filter immediately
    • Poly-Filter turns blue/black if copper is present
  • Run fresh high-quality carbon
I was thinking Copper maybe, guess I need to get that tester. I replaced the carbon less than a week ago. I'll see if I can find the cuprisorb/poly-filter locally
 
Not really sure. It is on the sides. Looks like the algae in one of my other tanks.
Only reason I’m asking is because I had a similar situation happen to me once, what I thought were diatoms turned out to be dinos. My nitrate bottomed out. Dinos are toxic and one by one my cuc died off falling off the glass on their sides
Doesn't look like dinos. But yeah, trying to get the nitrates up to avoid that.
 
Could be a invisible toxin like Copper or another heavy metal.

What you coulkd do to rule this out:
  • Test with Hanna Copper Checker or Salifert Copper
  • Run CupriSorb or Poly-Filter immediately
    • Poly-Filter turns blue/black if copper is present
  • Run fresh high-quality carbon
Well it isn't copper. Got a test kit for copper, tested negative. Got lfs to test the water and they said everything looks good. Trying rotating things on and off for possible stray voltage.
 
If nitrates are 0 it implies the tank is not cycled.
Had ammonia spikes. Have enough live rock, algae, etc to consume the nitrates. Just happy to have the phosphates not reading 0. I fought the same battle with my other tank for a while.
 

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