No Customer Support Until Tomorrow

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jordan9095

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-Sent a PM
-Waited, saw that they wont be answered until tomorrow
-Call the store to be told that the best way to receive support is through PM (what a fabulous way to communicate and do business with your customers btw)
4. just want to cancel my order and am told i can't be helped and everyone from the sale has gone to bed.

i just don't think it's the smartest practice to shutdown customer support after a sale like this. i understand you guys have been going for 24 hours but is it really that hard to have one or two employees designated for that?

thanks
 
I'm assuming wwc. I'd give them a break. I'm sure they have a couple hundred pm and no sleep.
 
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