No Customer Support Until Tomorrow

jordan9095

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-Sent a PM
-Waited, saw that they wont be answered until tomorrow
-Call the store to be told that the best way to receive support is through PM (what a fabulous way to communicate and do business with your customers btw)
4. just want to cancel my order and am told i can't be helped and everyone from the sale has gone to bed.

i just don't think it's the smartest practice to shutdown customer support after a sale like this. i understand you guys have been going for 24 hours but is it really that hard to have one or two employees designated for that?

thanks
 

Usctom

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I'm assuming wwc. I'd give them a break. I'm sure they have a couple hundred pm and no sleep.
 
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