No trident tile on mobile APP, ok on PC

James77

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When I log into my Apex from my PC, the trident tile is there showing recent tests and settings.

On my iphone app, it is not there. But I can can view past results on "charts".

Is this something simple I am missing?
 

SuncrestReef

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Can you clarify how you're accessing the Apex from your PC? Are you browsing to https://apexfusion.com, or are you accessing the Apex.Local dashboard? Those two interfaces don't automatically share the dashboard tile placement, so if you're looking at the Local dashboard on one it won't be the same as the Fusion dashboard on the other. The app on your iPhone only accesses the Fusion dashboard, not the Local dashboard.

Click the padlock icon on the dashboard to reveal the hidden tiles window at the top, scroll left to right to find the tiles you want, then click & drag them down onto the dashboard. Click the padlock again when done.
 
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James77

James77

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Thank you!
That worked. On my PC I was accessing by IP address, I am assuming that is "local"?

But I used the padlock to enable the trident tile on my phone app.

Thanks again, I appreciate the help

Can you clarify how you're accessing the Apex from your PC? Are you browsing to https://apexfusion.com, or are you accessing the Apex.Local dashboard? Those two interfaces don't automatically share the dashboard tile placement, so if you're looking at the Local dashboard on one it won't be the same as the Fusion dashboard on the other. The app on your iPhone only accesses the Fusion dashboard, not the Local dashboard.

Click the padlock icon on the dashboard to reveal the hidden tiles window at the top, scroll left to right to find the tiles you want, then click & drag them down onto the dashboard. Click the padlock again when done.
 

SuncrestReef

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Thank you!
That worked. On my PC I was accessing by IP address, I am assuming that is "local"?

But I used the padlock to enable the trident tile on my phone app.

Thanks again, I appreciate the help
Yes, the Apex.Local dashboard is accessed from a web browser at http://ApexName.Local or http://{IP address}, but the Fusion app or the Fusion website accesses your Apex from Neptune's cloud-hosted service at https://apexfusion.com. You can only access your Local dashboard from your home (or "local") network, while Fusion is accessible from anywhere in the world with an Internet connection.

Each dashboard is managed separately, though they are providing access to the exact same Inputs and Outputs from your Apex. If you add a tile to one dashboard, it does not get automatically added to the other dashboard.

The features available through the Local interface are limited compared to those through Fusion:

Fusion vs Local.png


See my series of Apex tutorials for more tips and examples:
 
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