Noo-Psyche Orders & Info

JoJosReef

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are you missing one of the hex stand off spacer screws?

pretty sure you can get them cheap at HD or Lowes if you need it right away. I think amazon even sells them.
61yCT9vuG4L._AC_SL1100_.jpg

i think they are M3 6mm threaded but not positive. Zach may be able to confirm that though.
Think @scott o was talking about hanging the lights, not extending them from the flex arm. Is that right?

The hex stand-offs work like a charm, though, for extending the length of the flex arm.
 

scott o

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are you missing one of the hex stand off spacer screws?

pretty sure you can get them cheap at HD or Lowes if you need it right away. I think amazon even sells them.
61yCT9vuG4L._AC_SL1100_.jpg

i think they are M3 6mm threaded but not positive. Zach may be able to confirm that though.
Thems the ones. I will go to Lowe’s and see if they got them.
 

scott o

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Think @scott o was talking about hanging the lights, not extending them from the flex arm. Is that right?

The hex stand-offs work like a charm, though, for extending the length of the flex arm.
I purchased the hanging kits, I just needed the screw that attaches to the light body and then to the cable.
 
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Zach B

Zach B

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How about tech support for lights that are behaving funny? One of my 5 K7 minis has decided that blue doesn't need to turn on anymore. White and Violet go up and down as I make adjustments, but blue is now permanently off, no matter what percent I put it at. Who's the point of contact for this type of problem?
I think we need a us tech support and have suggested this as well. Unfortunately right now I believe fb is the only place. I'm sorry for that. I will try to educate myself better on the tech side as well. Let me see how I can make this happen easier
 
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Zach B

Zach B

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How about tech support for lights that are behaving funny? One of my 5 K7 minis has decided that blue doesn't need to turn on anymore. White and Violet go up and down as I make adjustments, but blue is now permanently off, no matter what percent I put it at. Who's the point of contact for this type of problem?
When was the purchase? You're most likely under warranty for a replacement
 

reefsmitty

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Hello, placed an order for a K7 mini, was wondering when I could expect it to ship to me? Also wanted to know if it’s coming from China or Domestic. Thanks
Order #2418
 

FernFish

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Hello, placed an order for a K7 mini, was wondering when I could expect it to ship to me? Also wanted to know if it’s coming from China or Domestic. Thanks
Order #2418
It takes about 17 days since it come form china ordered on the 19th of march arrives tomorrow on 5th of April, assuming you’re in the US , I’m in cali
 

Cjp63

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Hi Zack can I get a update on order number 2411. Thanks Carl.
 
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Zach B

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All orders have been shipped. Please contact me for tracking info :)
 
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Zach B

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Hey there I ordered a light and a shade for said light I received my light but not my shade I've emailed twice with no luck can you help order number 2381
I don't stock the shades unfortunately, those ship from Noo-Psyche :)
 
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Zach B

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All recent orders and giveaway winners have shipped :) We have everything in stock including minis right now.
 

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