Not very happy with BRS right now

[G Santana]

I was excited to be getting my ALL FOR REEF today, I have been reading all I can on the product and reading all the testimonials I could find. The doorbell just rang and this is what I find in the box.

Not happy with the packaging, this stuff isn't cheap!!!
Not happy at all!!!

 

[G Santana]

You would think that a jar this expensive would be in a better padded box and not one that barely accommodates the jar.
I'm sure that someone along the way tossed the box and it hit the corner of the lid and it popped. However, if it had been in a ziploc bag, I could have overlooked it spilling out, but this was just poor packaging and poor handling by the courier!!!

 

[G Santana]

I just emailed them with pics, awaiting reply.
I'm still pretty hot, need to settle down.

 

[G Santana]

Wonderful, I just received an automated email reply, no one there today, have to wait till Monday!!!

 

[G Santana]

I forgot to check my camera, the UPS driver did not throw the box down at my doorstep, I have seen them throw stuff before, but at least I know that the last individual who touched the box, at least he placed it rather than tossed it to the final destination lol

 

[Bulk Reef Supply Verified Sponsor]

I was excited to be getting my ALL FOR REEF today, I have been reading all I can on the product and reading all the testimonials I could find. The doorbell just rang and this is what I find in the box.

Not happy with the packaging, this stuff isn't cheap!!!
Not happy at all!!!

I'm so sorry to see this! It's never fun when an order doesn't arrive as expected, but we've got your back. Our customer service team is working hard to get to everyone's emails from over the weekend as we speak. That said, if you send us a private message with your order number or the email on your BRS account, I'll personally make sure that this is taken care of. I look forward to hearing from you.