Not sure if this is the right thread but... being new to reefing and an avid Amazon user. Which stores have the best return policy? I bought a Finnex heater (HMS 100 Watt Titanium Heater w/Digital Display & Remote Sensor) while still new in box I hear that these heaters should be placed horizontal and it's not as accurate when placed vertical. I called the vendor and he will credit me the amount, but I need to pay shipping. Finnex confirmed they recommend horizontal but no where on the vendor or company site does it say this. Glad I am not paying a restocking fee, but annoyed that I am paying for return shipping. So what online vendors have you had the best experience with on returned items?
Thanks in advance!
Thanks in advance!