Hi everyone,
I have a ticket I just sent in to customer service, but wanted to see if anyone here has had this happen and had a fix at home. My osmolator nano 3152 has just started getting stuck in the on position. Unit is approximately 1.5 years old.
The last three days it has happened and luckily I was there to catch it, but I am going out of town soon for my honey moon and that happening in my small 42 gallon system without me around would be catastrophic. I have found that power cycling helps it reset itself, and I have taken the sensor out, cleaned and inspected it and there appears to be nothing wrong. Sensor is clean as a whistle. Anyone had this issue and have a fix that would help?
Thanks.
I have a ticket I just sent in to customer service, but wanted to see if anyone here has had this happen and had a fix at home. My osmolator nano 3152 has just started getting stuck in the on position. Unit is approximately 1.5 years old.
The last three days it has happened and luckily I was there to catch it, but I am going out of town soon for my honey moon and that happening in my small 42 gallon system without me around would be catastrophic. I have found that power cycling helps it reset itself, and I have taken the sensor out, cleaned and inspected it and there appears to be nothing wrong. Sensor is clean as a whistle. Anyone had this issue and have a fix that would help?
Thanks.