Petfishforsale.com Has anyone ordered from them?

[monti mike]

How was your experience? I’m thinking of placing an order but haven’t heard of them before. Thanks!

 

[vetteguy53081]

Never heard of them but interested in feedback. . . . member pics of fish

 

[albano]

Probably one of the worst web sites I've ever seen for SW fish!

 

[monti mike]

Probably one of the worst web sites I've ever seen for SW fish!

Haha yeah, I know! That’s why I thought I’d ask around before sending them any money!! Maybe I’m judging a book by its cover and they’re great?

 

[monti mike]

I’m going to give it a try. If I remember I’ll try to give and update and let y’all know how it went.

 

[monti mike]

I placed an order on Tuesday and got a confirmation email. Haven’t heard from them yet though on shipping... I’m watching it closely in case I need to call my credit card company...

 

[monti mike]

I sent them an email and asked when the expected shipping date would be. I received 4 canned response emails. This is one of them and it was very helpful! (Sarcasm)

“Hello, and thank you for your inquiry!

The EDT or 'Estimated Delivery Time' is the ‘estimated’ timeline from order placement to order shipment. ETDs are posted for all pets on their product pages. In some cases your pet may ship sooner, however depending on the popularity of that species and how many orders are ahead of you, shipping times may also extend past the EDT. We will always do our best to inform you of any EDT changes in your orders.”

 

[monti mike]

Oh! I got a a response from a human this time! Progress!

“ Hello Michael,

Thank you for reaching out to us! We have received your order for [redacted] . When your order was placed it goes to our Fulfillment Department for procurement and processing.

Once your fish have been procured from our supplier. We will send you an email letting you know that they have been shipped, and will send you a tracking number, to track your shipment through FedEx. Which we use FedEx Overnight shipment.”

 

[monti mike]

I haven’t heard anything and the status of the order is still just ‘paid’. So it seems like they don’t actually have the fish in stock. I don’t want to wait a month for them to try to track down the fish to fulfill the order.
I sent them an email and asked to cancel the order because it is not in fulfillment or procurement status. Here is the response, “ I received your request for a Cancellation and Refund with your Fish Order #___ . Since your order is in the middle of processing and procurement, and per the Terms and Conditions that were agreed upon during Order Placement: Due to the complexity of our supply chain management and inventory systems, live animal orders are unavailable for modification, cancellation, returns or refunds once your order is placed.”

What do y’all think?

 

[tehmadreefer]

Lol scammed. That’s what happens when you buy from random online sites. Most credit card companies don’t cover animals either. Better reach out to your company ASAP!!

 

[monti mike]

Lol scammed. That’s what happens when you buy from random online sites.

Hopefully this helps others! Consider yourself warned! Starting the CC dispute now.

 

[monti mike]

Update: they just called me and said it’s ready ship today. Maybe it’s not a scam? Get your popcorn ready as the story continues!

 

[tehmadreefer]

:0

 

[alton]

Interesting

 

[Adamantium]

So, did you start the dispute, or not?

 

[monti mike]

I didn’t start the dispute yet. I wanted to give until the end of the week to be reasonable. Trust me, I am still skeptical! I will keep you posted and share pics.

 

[monti mike]

I didn’t start the dispute yet. I wanted to give until the end of the week to be reasonable. Trust me, I am still skeptical! I will keep you posted and share pics.

Watch.. I’ll get like a freshwater feeder fish haha :p we will see!!!

 

[monti mike]

The fish were delivered alive and looking healthy!

 

[monti mike]

Hmm and then they called me to check in to see if the fish were healthy. What a roller coaster. I ended up being pretty impressed with them. The website is garbage but everything worked out.

 

[tehmadreefer]

Post some pics!