Phantom Apex Alarm

MarsReefer

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I have an alarm on my Apex but I have no idea where it is coming from and it doesn't seem to exist anywhere except in the active alarm list.

Here is the alarm:

1650581672836.png


I had a flow meter on my old apex system but I no longer have any flow meter plugged in to this system. My email alarm is set up as follows:

1650581720518.png


And my alarmed outputs are:

1650581766490.png


Where else can an alarm condition hide? I have nothing named Flow_M anywhere.
 

SuncrestReef

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This seems to be a bug with the FMM. If you ever had a flow meter installed and it had an alarm defined, once you remove that flow meter, the Apex still sends alarms for the non-existent sensor.

You may be able to fix it by setting the FMM port back to Flow Sensor, then go into that input's Settings screen to remove the alarm settings, then set the FMM port back to what you currently have.
 
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MarsReefer

MarsReefer

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This seems to be a bug with the FMM. If you ever had a flow meter installed and it had an alarm defined, once you remove that flow meter, the Apex still sends alarms for the non-existent sensor.

You may be able to fix it by setting the FMM port back to Flow Sensor, then go into that input's Settings screen to remove the alarm settings, then set the FMM port back to what you currently have.
This worked. Went into modules, removed auto detect from my FMM, set them all to flow, and it showed up as an alarmed sensor. Turned it off, set it back to Auto detect and the alarm is gone!

Thanks that was driving me crazy!
 

SuncrestReef

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This worked. Went into modules, removed auto detect from my FMM, set them all to flow, and it showed up as an alarmed sensor. Turned it off, set it back to Auto detect and the alarm is gone!

Thanks that was driving me crazy!
Glad that worked! I believe Neptune is aware of this bug, so hopefully, it will be corrected in a future firmware update.
 

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