- Joined
- Apr 21, 2020
- Messages
- 13
- Reaction score
- 4
Feeling a bit frustrated, so I purchased a Red Sea 425xl, I purchased it a few months ago until everything was ready to be set up so I started the set up opened the Red Sea box 2 scratches on main glass, contact Red Sea and the reply was that 24 hour after the tank was bought I would have to inspect for any damages??? they should be clear in this when buying , I bought it months ago because they are hard to come by and I wasn’t ready to build the tank. They want to offer a care package instead of replacing the tank. There was a voice saying waterbox when I went to by the tank but I didn’t listen to it. There should not even be that fine line. Unboxed and there was damage. There is nothing more annoying then a glass with scratches or should I say a new tank with scratches.