It doesn't make me upset at all,
Didn’t mean you. I thought you brought up valid points. I just was generalizing about the overall feedback over some non essential features having cost
I don't use them. It's the thought that a product is already fully capable when it's manufactured, but the manufacturer decides to charge the consumer more to unlock certain capabilities.
The hardware was capable at release, but it’s just hardware. It’s capable of virtually anything with the right coding. The app was not able to perform these new features and were not a part of the purchase price of the light
Since release, app updates have been made, bug corrections performed and some new features were provided free. On the side, some extra features were developed, they are not essential to run the light or a reef, and were not part of any past functionality people used to have, and these were offered optionally at a cost. I don’t feel they are needed, nor worth the cost, so I’m not buying them. My experience and opinion of the light does not change at all.
I get it, a manufacturer needs to recoup their engineering costs while at the same time streamlining production with one product. I'm a consumer myself and I'd rather just buy a product and use it without any further strings attached.
You can do that. If acclimation mode and location based sunrise are essential requirements for someone, then they can add $200 to the light cost for a lifetime upgrade that covers 3 lights, or pick another light.
Kessil has a number of lights that require a $100 spectral controller if you want to unlock: dusk/dawn, lunar cycles, acclimation, and individual channel control. Other lights follow this model also - an optional upgrade part to unlock extra features. If you have 3 tanks, then it’s 3x100$
If they make a new model light, it might need a new model controller.
The rb approach is user license based, up to 3 simultaneous lights that are present or future models, for life, for $200. It’s not a subscription. The only subscription is actually more of a test/trial, for people to spend 10$ to unlock the features for a month - to use if they want to test them out to determine if they should buy the lifetime upgrade, or if they have a one off need to use acclimation mode, they could opt to spend $10 and get acclimation mode for a month, and then when the purpose has been served they can cancel
It's not an uncommon practice, Haas the vertical CNC mill manufacturer, does the same thing. I think it jerks around the consumer more than anything. And the solution...don't buy their products.
Unfamiliar but if it’s for important or core functions of the device, shame on them. If it’s for some extra features that NOBODY NEEDS then I don’t see a problem if it’s optional.