ReefMat 250- wont auto advance (can manually advance)

N11morales

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Hello, I just replaced my second fleece roll. First time it went smooth. This time after 5 hrs the mat wont advance on its own... I have to manually advance it either with the button or my phone. I took it apart twice. Making sure all connections are secure and no jam with the fleece itself.
There is no light blinking on the device or anything on the app saying jam.

I did notice if i turn off my return pump and the sump starts to fill up with water it WILL ADVANCE on its own, but if the reefmat fills with water with all other systems on. It won't budge at all zero movement.
 

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