RT Distributors?

[Circular potato]

Hi everyone, I recently stumbled upon this company. Has anyone had any prior experience with them?
Thanks

 

[robby2782]

Stay away. Just Google them for the reasons...

 

[jrlevn]

I have ordered from them before, and had bad experiences.

 

[ebushrow]

Well, they are wholesale only, you must expect what a store would get....it's not a live aquaria kind of place....if you are able to order from Ron, just expect losses just like a fish store would have ~25-50%.

 

[jrlevn]

He sells on EBay as well.

 

[ebushrow]

He sells on EBay as well.

Yes, however, he won't admit that if you call him on it....stores and other wholesalers really look down on it...thus it's hard to get him to admit it.

 

[Blue Lip]

I have a tank full of fish from him.

 

[coral reeftank]

So what is the overall experience with him?

 

[Blue Lip]

I was happy with my shipments. You can expect substitutions on some fish. The salinity you receive fish is 1.016.

 

[robby2782]

It's best to judge a company by how they handle an issue. Everyone who ships will have successful shipments, but it's the ones that aren't that tell you the integrity of a business. My fish arrived with velvet after I was told the fish was completely healthy, and he ignored my emails after I informed him of it. I just chalked it up as a loss, and moved on.

That's why I only deal with Jordan at Among the Reef. He literally follows up to gauge the health of the fish through it's acclimation, and will work with me in the case something doesn't make it.

 

[jrlevn]

I had a bad experience. Basically, several expensive fish arrive DOA. He wouldn't honor his live arrival guarantee and I had to go through Paypal for a refund.

 

[Waters]

I was happy with my shipments. You can expect substitutions on some fish. The salinity you receive fish is 1.016.

So he substitutes random fish if he cannot fill your order lol?