Yes I once ordered an acrylic lid for my tank. It took months and months after giving this “company” my money. For them to finally start the process. I sent draft quality drawings and talked to a few that had his lids. The report was the owner was a bit odd but the lids were good. The lid finally came with the wrong size cutouts (industry standard tank and lights) the also the wrong size cutout for the overflow (again a standard major manufacturers tank) and the netting came off within a month. I emailed the day it arrived and he told me it was my fault for wrong measurements. He offered no solutions and then started name calling and telling me how I was more stupid than most of his clients bc even the dumb ones could measure correctly (I sent the same drawing to a different company later and got a perfect lid). He also told me he had taken a few law classes and I should sue him. Knowing that 380 dollars in small claims in a different state wouldn’t be worth it. Very unpleasant experience as well as unprofessional.
