Stupid UPS :(

Discussion in 'Fish Discussion' started by Jofiel, Jan 10, 2017.

  1. Jofiel

    Jofiel Well-Known Member

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    The fish I am so excited to receive from Diver's Den are delayed and UPS won't let me pick them up at the depot.

    They shipped last night and were supposed to arrive today.

    At 7 am there was some kind of mechanical delay, then the shipment started moving again at 7:50. Arrived at 9 am near me but for some reason it won't be delivered until tomorrow morning.

    Called/live chatted at 10 am to see if I could go pick them up rather than wait and was told no. They would be delivered by 10:30 am tomorrow or they could hold them at the facility for five days after the delivery time (tomorrow). Why they even offered to do that I don't know...

    what the heck UPS?
     
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  2. Diesel

    Diesel String Stalker. R2R Supporter R2R Excellence Award Reef Spotlight Award Photo of the Month Award Partner Member

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    UGH, yes UPS.
    That's why I ship or like to use FedEx as they will offer you to pick it up ASAP when arrived back at the facility.
     
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  3. Jofiel

    Jofiel Well-Known Member

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    Fingers crossed that they arrive in ok shape. I'll take an extra long lunch to get them home and acclimated.
     
  4. Empress

    Empress Well-Known Member

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    Winter Storms all throughout the US and delaying deliveries left and right. I'm STILL waiting for mine. It was almost 10 below zero, black ice, and now it's raining slush causing historical flooding in my area. I might get my delivery today. Hope your fish make it ok. Dumb**sses should let you pick them up.
     
  5. sureal00

    sureal00 Well-Known Member

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    fedex is awesome.Twice the box was leaking and the lady called me earlier to let me know .Fedex always call and let me know package is here.
     
  6. revhtree

    revhtree Owner Administrator Staff Member Team R2R R2R Supporter R2R Excellence Award Photo of the Month Award Article Contributor Partner Member

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    How close is the Depot? I would drive down there and give them a nice sob story about the live animals that will die. If they don't budge let them know how social medai is going to be shocked to hear their decision. Sorry I have to fight for life! :D
     
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  7. Jofiel

    Jofiel Well-Known Member

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    I tried this yesterday afternoon and they said no :/ In fact that is when they told me the other option would be to hold the package for 5 days after the estimated delivery time. Which makes zero sense. My reply was, they will be DEAD, why would I have you hold it longer?

    It is currently out on the truck for delivery and I'm hoping they come before lunch so I can take them and my acanlord loot home to acclimate...
     
  8. Empress

    Empress Well-Known Member

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    Corals can survive a little bit longer than fish, so hopefully you'll be ok.
     
  9. Jofiel

    Jofiel Well-Known Member

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    Packages just arrived. The heat packs are still giving off warmth and I could see that the filefish is still alive. Can't see the other fish through the blackout but the water looks clear. I don't want to disturb them any more than I have to.

    The acanlord package is too well packed for me to even get a peek but that one was smoothly shipped!
     
  10. jeffrey holloway

    jeffrey holloway Well-Known Member

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    I avoid UPS at all cost. Every vendor I do business with know this. I had to many problems with them over the last year. If no other shipping was available I would call UPS and request they Hold My Package for Pickup
     
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  11. Empress

    Empress Well-Known Member

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    Glad to hear everything made it! I would make sure they're adjusted to the water temperature before releasing them. And it would help to avoid any light exposure for a couple days. I'm sure they're really stressed out. Good luck.
     
  12. Jofiel

    Jofiel Well-Known Member

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    Everything is alive so far. It really helps that the salinity on everything was almost the same as mine. I still took about 45 minutes to acclimate after adding a splash of prime to each bag. Both fish are alert and active. The blenny is the smallest fish I've owned. He's so small I had a really hard time getting him out of the bag!
     
  13. Jofiel

    Jofiel Well-Known Member

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    They seem fine, filefish chowed on some cyclops and the blenny is picking at the rubble I put in the critter keeper and squirted with food.
     
  14. Lionfish Lair

    Lionfish Lair Renee R2R Supporter R2R Excellence Award Photo of the Month Award Reef Squad Database Team Article Contributor

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    What type of filefish did you get?
     
  15. Jofiel

    Jofiel Well-Known Member

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    Last edited: Jan 11, 2017
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  16. Baby Ray

    Baby Ray Well-Known Member

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  17. Jofiel

    Jofiel Well-Known Member

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    It's very personable. Hanging out at the front of the tank, came right to the pipette for food.

    IMG_1537.JPG

    IMG_1538.JPG

    IMG_1542.JPG
     
  18. Lionfish Lair

    Lionfish Lair Renee R2R Supporter R2R Excellence Award Photo of the Month Award Reef Squad Database Team Article Contributor

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    So cute!!!!!!
     
  19. Thoms_here

    Thoms_here Well-Known Member

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    That is a VERY cool fish! Is it in a reef tank?
     
  20. Baby Ray

    Baby Ray Well-Known Member

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    So adorable!!!!
     
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