Thank you Marco & Vinny

Scythanith

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I just wanted to comment on the noticeable increase in customer support for the GHL platform and say a whole hearted thank you to GHL, Matthias, Vinny & Marco! I was definitely at odds with GHL and it's customer support at one point, becoming frustrated with being repeatedly told "it's simple, it's intuitive" but never really getting the step by step support that I have been seeing lately.

I will continue buying GHL products :)

Just wanted to say thanks!
 
Nice comments. I know Marco personally and I know he's taking it very seriously. Glad the hard work is being noticed.
 

WHAT’S USUALLY THE FIRST CLUE THAT SOMETHING IS OFF IN YOUR REEF?

  • A fish’s behavior or appetite changes

    Votes: 12 16.0%
  • A coral looks different or stops opening normally

    Votes: 45 60.0%
  • Water clarity or surface appearance changes

    Votes: 10 13.3%
  • Equipment sounds or flow seem different

    Votes: 8 10.7%
  • A test result catches my attention

    Votes: 15 20.0%
  • Algae or other growth starts changing

    Votes: 15 20.0%
  • I usually notice when the problem is already obvious

    Votes: 4 5.3%
  • It depends on what’s going on

    Votes: 15 20.0%
  • Other (Post in the comments)

    Votes: 1 1.3%
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