tbone28
Community Member
I was up late, past midnight looking through TCK's aftersale and came across a bkchem creme de la creme. Had to have it. The problem? TCK's website did not have the shipping box option for those of us who live on the other coast. It was after business hours so I couldn't touch base with them on how to handle shipping, but it was also the only frag they had and I didn't want to lose it. So I purchased it along with a shipping box meant for "close" states.
I emailed TCK, explaining I didn't have the option to purchase distant state shipping, and asked them to send me an invoice for the balance.
The next day, I was back on their site and saw a SKA jackpot that I also had to have. I bought it, this time without a shipping box, and again emailed @TCK Corals asking if they could add it to my bkchem order.
Well, not only did they combine both orders, but they didn't ask me to pay the shipping balance. Just took delivery and both are very healthy pieces. Thanks TCK!
I emailed TCK, explaining I didn't have the option to purchase distant state shipping, and asked them to send me an invoice for the balance.
The next day, I was back on their site and saw a SKA jackpot that I also had to have. I bought it, this time without a shipping box, and again emailed @TCK Corals asking if they could add it to my bkchem order.
Well, not only did they combine both orders, but they didn't ask me to pay the shipping balance. Just took delivery and both are very healthy pieces. Thanks TCK!
