Dawsokj1988
Active Member
Morning all,
I'm having issues with my brand new tunze osmolator nano. I'm running it in my 10 gallon coral quarantine tank, and it just doesn't work. It will work initially, and then it will never "trigger" to re-fill. If I unplug it and plug it back in, it will work again and fill up until the float is triggered. After this, it will never trigger again.
Things I've tried:
I put a piece of cardboard between the magnets because I read that if the glass is too thin, the magnet will interfere with the float switch activation.
Changing the fail-safe timer to above 1.8 minutes. (it's only a 10 gallon, so this shouldn't be necessary, but I tried it anyway).
How do I contact Tunze USA? I've looked for their website and keep getting this:
I'm having issues with my brand new tunze osmolator nano. I'm running it in my 10 gallon coral quarantine tank, and it just doesn't work. It will work initially, and then it will never "trigger" to re-fill. If I unplug it and plug it back in, it will work again and fill up until the float is triggered. After this, it will never trigger again.
Things I've tried:
I put a piece of cardboard between the magnets because I read that if the glass is too thin, the magnet will interfere with the float switch activation.
Changing the fail-safe timer to above 1.8 minutes. (it's only a 10 gallon, so this shouldn't be necessary, but I tried it anyway).
How do I contact Tunze USA? I've looked for their website and keep getting this:
