Turbelle Nanostream 6095

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Crrp73

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Hello @rvitko , the food timer function on my Turbelle Nanostream 6095 stopped working. I press the red button on the controller and the pump doesn't stop. I purchased it from BRS on September 1st 2021. How do I get in contact for warranty support? Thank you.
 
I replied to your email, for future reference, all roads lead back to me, I am the only US support.
 
I replied to your email, for future reference, all roads lead back to me, I am the only US support.
Thank you for the prompt reply and suggestion. I followed your instructions. The button does not work. I replied to your email and sent you a video. Please advise on next steps.
 
Hello @rvitko, thanks for your help. You have delighted another loyal Tunze customer.
 

IF YOU HAD TO OPERATE EVERYTHING ELSE MANUALLY, WHICH AUTOMATED SYSTEM WOULD YOU KEEP?

  • Auto top-off

    Votes: 55 58.5%
  • Automated dosing

    Votes: 6 6.4%
  • Mechanical filtration / roller filter

    Votes: 4 4.3%
  • Automated water testing

    Votes: 3 3.2%
  • Automatic feeding

    Votes: 1 1.1%
  • Lighting schedule

    Votes: 17 18.1%
  • Controller and remote monitoring

    Votes: 3 3.2%
  • Leak detection and emergency shutoff

    Votes: 1 1.1%
  • Automatic water changes

    Votes: 3 3.2%
  • None. I prefer to operate everything manually

    Votes: 0 0.0%
  • Something else (explain in the comments)

    Votes: 1 1.1%
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