Yes, INT and EXT are having this extra unnecessary features. The purpose of these black vinyl is covered up bad logo print for Peninsula Model.so do all tanks have those side panels or only yours?
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Yes, INT and EXT are having this extra unnecessary features. The purpose of these black vinyl is covered up bad logo print for Peninsula Model.so do all tanks have those side panels or only yours?
Thank you. I have come to final solution that this EXT200 will be my last purchase from Innovation Marines.This is super disappointing. I have a EXT170 on order and am now worried about this. IM is VERY clear that when you order the tank... that's it. No cancelations, no take-backs so I'm stuck rolling the dice.
I've been following your thread here and I think on the IM Group on FB. I never understood why the vinyl was on the sides like that anyway. Sorry this has happened to you. Be persistent - perhaps they'll come through.
This is a very poor reflection on Innovative Marine quality and completely unacceptable, but at the end of the day, don't let this ruin your absolutely stunning and impeccable build.
(1st post - lol - my wife is the active one on these forums)
I noticed that but didnt really realize it was the Laser. Sadly you'll never know if it is IM corporate policy or more likely (to me at least) very possibly an employee that screwed up and didn't want the supervisor to know. I'm now curious the amount of people that peel the vinyl? It's strange as had you not had that idea, you would have never known. I'm shocked they didn't at least offer some sort of credit as an option. Would certainly have cost them far less than making and shipping a whole new tank. Sorry to see this my friend... I hope you find some resolution that makes you satisfied. That's a really nice setup and I also am waiting on a Geo Sump to arrive... Good luck!I believe so, but if you carefully look at the logo. There is "crack lines" alike from bad laser etching. They decided to move forward and place them into EXT because the black vinyl will covered up. Thats the fact that ticked me off.
wow i did not notice the bad laser etching until you pointed it out. lame sauce.Yes. Upside down logo and crack lines alike from bad laser etching on top of my control panel. Its very visible.
yeah you pay attention to details. some of that could rub off on me. hahaThank you. I have come to final solution that this EXT200 will be my last purchase from Innovation Marines.
If you followed me on FB, i have been working on this tank probably 7-8 months. I pay attention to detail; this is hurting me bad. lol
Little update from IM:
Omar told me that term of non-negotiable. If anybody owned an EXT200, Youtuber: Shallow Reefing is pretty familiar correct?
Please check out his first video:
scroll around 7:00
He did talk about the blemish on panel, and IM issued him a store credits. I guess they treated me differently when i exposed their uglies behind those black vinyl.
Replacing would cost me $1000 to remove/move back tank, 700 lbs of disposal glass, as well as 4-6 months wait.I was at IM today they offered to give you a new tank and you are refusing it? You can’t rewrite their policy.
your not getting what you want.
They are being reasonable with you. When you act like a jerk.
Please provided proof on this statement.You want them to pay you over 1000$ to keep the tank. Your fishing for money.you don’t get to act like a jerk and then want them to be nice to you.
Paying 1000$ to move a tank over a logo isn’t reasonable. They gave you an option to swap the tank out. They are doing what a company should.
So look like you work for Innovative-Marine. LOLI would give you a100$ credit not a penny more.
No it’s just fair value for what’s wrong with the tank.So look like you work for Innovative-Marine. LOL
It's all good. I clearly do not want "YOU" to rewrite the policy anyway. The drama is stop here and i do not want to work with IM anymore.No it’s just fair value for what’s wrong with the tank
They told me it’s because their INT is a coast to coast style so the black vinyl covers the gap showing the inside of the overflow on the side of the tank. See photocrazy! now I am less excited for my tank.
still have no idea why they add the vinyl to the side of these tanks. seems like extra effort and money. makes perfect since on the smaller AIO but the big boys not at all in my mind.
I can't imagine it being a common problem. I think this is the first I've read about it.They told me it’s because their INT is a coast to coast style so the black vinyl covers the gap showing the inside of the overflow on the side of the tank. See photo
Guessing they just use the same vinyl piece on both to avoid having different sizes?
I planned on removing those pieces also and they said it was fine. Hopefully isn’t the same problem as what’s show here.
I can't imagine it being a common problem. I think this is the first I've read about it.
I do think that while the panel issue sucks, IM's offer to replace the tank is fair and reasonable.