So I was looking at ordering hermit crabs and snails. I have used Reefcleaners in the past. Not too long ago someone told me about Salty Bottom Reef but that seems to be caput. Anybody have any tips for online sites for ordering inverts?
I was going to recommend reef cleaners. Were you not happy with the order or why would you not order from them again? They do have decent prices and free overnight shipping.
Reef Cleaners or SaltwaterAquarium.com
SlatwaterAquarium has some good bulk pricing and also very clean packaging. The primary issue with them is they list things on the website which is out of stock so sometimes you don’t get what you order but are hit with the big shipping fee on a smaller order. This has happened me on the last two orders with them.
I highly recommend that you check out R2R member @coralmonsters.judy she's got really nice, large, healthy inverts and great pricing and service. I'd send her a message and see what she's got going on right now for inverts.
I ordered for a few years from Reef Cleaners. I had really good success. If there was any loss it was taken care of. This last order I ordered 3 big crabs. Reefcleaners was the only one who had them. It was summer. Two arrived DOA. It was perplexing because the crab is Dardanus Megistos. Its a very hard aquarium specimen. I never had trouble with a report of loss before. But this time he told me that it would take him 20 orders to make up on the repayment for the two $14 crabs. He went on to say maybe they would not ship to my area anymore if there was loss. The box arrived on time. My front door is in a cool hallway. Not hot. Then we went back and forth on the refund and he made me just not want to order. I have done three or four orders prior with great success and great customer service. It was very strange that two of the crabs were DOA. Most of my orders were winter orders. With almost no loss. I had other inverts with the crab order and they all lived. He made me feel like I should eat the cost and if I did not then no more shipping to me. He did refund me. My order was placed for these crabs. That was why I ordered, for that crab in particular. First he was not sure he had any but then found them. They are important for my tank.