I know all about expert designation on some fish. I ordered a Regal Angel from LA and made arrangements with my mother to be at my house and receive and acclimate the fish.She is way more than capable of doing this. Fedex delivered the fish at 12 noon. She opened the bag and the fish was dead. She took the picture with her phone with the fish on a white background. When I got home at 6 pm I sent in the claim. They say claim needs to be submitted the same day. Should this be could be considered same day or are they going to try a skip out?