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It's a pretty common practice to ship intertidal snails in bags without water just damp. I wouldn't be upset as long as theyre moving after temp acclimation and waiting a day or 2 in tank
yeah, I've done reef cleaners before and they do the wet towel. This what a lot of dime to nickel sized snails. I brought them to temp and dropped some water in and they appear to be moving fine. I think they did a free over night ship due to the storm tomorrow. just seemed like a lot for that.Agree it is pretty normal. Whenever I order from Reef Cleaners, they come in with wet paper towels, but maybe a teaspoon of water for 10 or more snails. Mine have always been fine.