3k Gyre Issue

Huskymaniac

Valuable Member
View Badges
Joined
Oct 31, 2017
Messages
1,076
Reaction score
566
anyone know why it keeps getting stuck in alternsting Gyre mode. Support has been great but hoping someone checks out the boards as I know its a holiday weekend. Is the pump a Shot? It keeps freezing up after running a full alternate gyre cycle and then starts up again at the negative. Here is a video.

 

ajhudson15

Valuable Member
View Badges
Joined
Mar 26, 2017
Messages
1,080
Reaction score
756
Location
Bloomington, IN
I ran mine that way for a while. I noticed is kept freezing after a few months. Finally noticed the plastic bearings on the shaft that attach to the cadges we’re getting worn down wicker with that mode. I would assume it’s Becca it changed direction. I can imagine it’s slipping on the bearing but then when it goes to reverse it catches the other side of the bearing
 
OP
Huskymaniac

Huskymaniac

Valuable Member
View Badges
Joined
Oct 31, 2017
Messages
1,076
Reaction score
566
I ran mine that way for a while. I noticed is kept freezing after a few months. Finally noticed the plastic bearings on the shaft that attach to the cadges we’re getting worn down wicker with that mode. I would assume it’s Becca it changed direction. I can imagine it’s slipping on the bearing but then when it goes to reverse it catches the other side of the bearing

I'll have to take a look at it again. It seemed okay when I just took it apart.
 

[email protected]

Reefing since 2007
View Badges
Joined
Jul 1, 2019
Messages
1,504
Reaction score
2,954
Location
California
anyone know why it keeps getting stuck in alternsting Gyre mode. Support has been great but hoping someone checks out the boards as I know its a holiday weekend. Is the pump a Shot? It keeps freezing up after running a full alternate gyre cycle and then starts up again at the negative. Here is a video.

Contacting our support staff (if you haven't already done so) is your best bet so you're at the top of the queue: [email protected].

I'm not sure if your message will be answered during the holiday weekend, but it is definitely not uncommon for our tech team to check the inbox on the weekend and respond to tickets so there isn't a backlog.

I'm not in the support department myself (hello, marketing guy here) so I try to leave the answers to my teammates unless it's a product I use or have used. They just have way more experience and perspective on these matters since they talk to customers every day and have the ability to check past tickets to see how similar issues may have been resolved.
 
OP
Huskymaniac

Huskymaniac

Valuable Member
View Badges
Joined
Oct 31, 2017
Messages
1,076
Reaction score
566
Contacting our support staff (if you haven't already done so) is your best bet so you're at the top of the queue: [email protected].

I'm not sure if your message will be answered during the holiday weekend, but it is definitely not uncommon for our tech team to check the inbox on the weekend and respond to tickets so there isn't a backlog.

I'm not in the support department myself (hello, marketing guy here) so I try to leave the answers to my teammates unless it's a product I use or have used. They just have way more experience and perspective on these matters since they talk to customers every day and have the ability to check past tickets to see how similar issues may have been resolved.
Jeff,

Does the 4k Gyre run the same alternate gyre mode as the 3k? The reason I am asking is I didn't see a separate kit for sale and the it doesn't look like you can purchase additional cages.
 
OP
Huskymaniac

Huskymaniac

Valuable Member
View Badges
Joined
Oct 31, 2017
Messages
1,076
Reaction score
566
I ran mine that way for a while. I noticed is kept freezing after a few months. Finally noticed the plastic bearings on the shaft that attach to the cadges we’re getting worn down wicker with that mode. I would assume it’s Becca it changed direction. I can imagine it’s slipping on the bearing but then when it goes to reverse it catches the other side of the bearing
So they looked okay. I changed them out with the second set I had and still doing.
 

The BEST equipment you have bought for your reef came from this category?

  • Filtration

    Votes: 51 12.9%
  • Testing

    Votes: 42 10.7%
  • Lighting

    Votes: 132 33.5%
  • Controlling

    Votes: 92 23.4%
  • Water Treatment

    Votes: 17 4.3%
  • Pumps

    Votes: 38 9.6%
  • Other (please explain in the thread)

    Votes: 22 5.6%

Online statistics

Members online
1,634
Guests online
3,325
Total visitors
4,959
Budman's Corals LLC
Top