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- Aug 21, 2008
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1:07 and no new updates since In Transit at 4:32AM in Memphis. Memphis to Montgomery is 5-6 hours depending on how you drive. It should have been checked in by now. The tracking info makes absolutely no sense to me...
I just learned something about how UPS does scans, which makes things very confusing, FedEx may do the same, which may explain the crazy tracking info you see for your package.
At UPS they have physical scans and logical scans. Physical scans are when someone physically scans a package. The logical scans show when a package should arrive. So lets say your package was shipped on a Thursday and should arrive on Friday by 10am. Once your package reaches a certain point in its travels, when you track the package on the web it will show delivered at 10am, even though it hasn't been but is estimated to have been delivered.
I got into a big argument with woman at UPS where I pick up my parts (I work for HP and we get our parts overnight to us). My package showed delivered at 7:30am according to their website, so I drive down to pick it up, no package yet. That's when she explains the physical/logical scanning thing. My package should have been there at 7:30am (logical scan) but because of problems with the airplane it didn't get offloaded right away and was delivered late.
If you ask me, seems pretty shady. Almost like a way to get out of paying for packages that don't arrive on time. I'm still wondering if she was supposed to tell me about that. Hopefully you can follow what I was saying! :D
