My fellow reefer, GHL is a lab quality device that needs lab quality calibration. Additionally, CUSTOM tank automation is difficult due to the way they obfuscate the actual sensors and controls. That being said, if you can wrap your head around their logic, it can really do anything. The learning curve is not to steep once you understand their approach to sensors and controls.
Specifically around the KH Director, as stated by other reefer, you need to precisely calibrate all 3 pump heads, the ph probe, and the volume of the sample tube. After setup, it takes about 3 tests to start getting accurate results. Then after a couple weeks of break in, it needs to be recalibrated. I know, I fought this battle and feel that such an expensive piece of equipment shouldn't be this hard.
How do you know its working right? Well you can test it against reference solution they sell and you can measure the waste water to see if everything adds up. If it doesn't, something was not calibrated precisely. Its not written anywhere, but you can monitor the pumps as they operate. For my setup that has a sample tube and filter volume of 40ml and sample size set to 65ml, it performs as follows:
1. The sample pump will pull in volume + 12ml to prep the test chamber. 52ml for me.
2. The waste cannot be measured by pump and only puts out about 10ml. (If you manually run the pump, you can squeeze out the 1-2ml of fluid that I believe is the wetness of the initial rinsing)
3. Then the sample pump pulls in sample volume. 65ml for me.
4. Then the reagent pump pulls 1-2ml
5. The waste pumps dumps everything
6. The sample pump reverses and empties
In the end you should have wasted 12 + sample volume + reagent volume. Or for me 12 + 65 + ~2 or 79ish.
My issues with precisely calibration was with the sample tube and filter volume. The sample tubing was not fully emptying at the end of the cycle so I was ending up with extra sample water. The culprit is the filter. Depending on how it is installed will change the volume it accounts for. Its best to install vertically.
I found that the best way to calculate the volume is to measure it.
1. Unplug the sample tube from the KH Director
2. Run the sample pump until it is dumping water. (Simulates the initial draw)
3. Then calibrate the pump (might as well)
4. Then run the pump in reverse with the other end of the sample tube now into a graduated cylinder until it out of water. This simulates the clearing of the sample tube. That volume is the sample tube and filter volume. Your thinking why can't I just run the pump forward into a graduated cylinder to get the volume? Its because the direction of the filter will effect its ability to be vacated.
Hope this helps.