Any Reps from Tunze here?

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Science/G

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I have a Tunze turbelle nanostream 6040 that is malfunctioning. I sent an email to support and didn't receive any reply. Do we have anybody from Tunze on this app that can help me with warranty support?
 

WHAT KIND OF SUBSTRATE ARE YOU RUNNING ON YOUR TANK?

  • Bare bottom

    Votes: 5 20.8%
  • A shallow bed of fine sand

    Votes: 6 25.0%
  • A shallow bed of coarser sand

    Votes: 5 20.8%
  • A deep sand bed

    Votes: 3 12.5%
  • Mixed substrate or varying sand depth

    Votes: 5 20.8%
  • Some other substrate (posted in the comments)

    Votes: 0 0.0%
  • I don’t have a reef tank yet

    Votes: 0 0.0%
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