Apex EB8 Plug Melted

[Winschuc]

So, the plug on my EB8 began to melt recently. Luckily all was caught in time and no serious damage occurred.

When this happened, the ground prong pulled out of the plug. Does anyone know of a replacement power cord I could purchase and install? I cant seem to locate the specs on the cable itself.

Thanks!

 

[Dsnakes]

Yikes, I’m glad you caught it quickly.

@Brew12 has a lot of electrical knowledge and might be of help.

 

[theatrus]

So, the plug on my EB8 began to melt recently. Luckily all was caught in time and no serious damage occurred.

When this happened, the ground prong pulled out of the plug. Does anyone know of a replacement power cord I could purchase and install? I cant seem to locate the specs on the cable itself.

Thanks!

Ouch. Contact heating like that indicates a problem between the outlet and the plug terminals - when the contact is poor, it will heat. Salt or other damage likely has ended up in there.

Before swapping the cord I’d also swap the outlet it was plugged into.

As for the cable, any sufficiently thick three wire cord is fine as its soldered on the inside of the EB8. You can hack off the end of an IEC cord (computer cord), or buy a line cable like https://www.digikey.com/short/jvc5z3

 

[RussM]

Contact Neptune tech support about getting the power cord properly replaced.

https://www.neptunesystems.com/support/contact-support/

And I agree with theatrus - replacing the outlet where it was plugged in is sage advice.

 

[Winschuc]

Thanks all. I’ve reached out to Neptune to see about the replacement.

Also, I replaced the outlet and ran two new outlets to the sump room. Shouldn’t have an issue again