Apex frustrations

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Awchris

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I'm so sick and dang tired of this Apex crap. If it's not one thing it's another. Woke up this morning and no lights are on even though my app says they are. EB8 and PM2 both have blinking yellow lights. Everything seems to be running accept lights. Aqua controller screen has nothing displayed. HELP!!!!!!
 
Sorry to hear you are having trouble. If you haven't already give the support team a call at 408.275.2205
 
First I would try rebooting from the display panel. I know how frustrating these can be but start there.
 
Sorry to hear you are having trouble. If you haven't already give the support team a call at 408.275.2205

Also submit a ticket at this link, even if you're going to call. The information will allow them to access your system remotely and help them get you straightened out quicker.
 
So I just came home after having a late lunch and somehow magically everything has somehow fixed itself and is now working properly. Thank you all for your insite.
 
Just my 2 cents. If things magically fixed themselves, most likely they can go haywire again. Call support, enable them to go in your set up and check things. Something can be coded incorrectly or a fault is somewhere. You dont want to come back here annoyed it happened again.
 

WHAT KIND OF SUBSTRATE ARE YOU RUNNING ON YOUR TANK?

  • Bare bottom

    Votes: 5 20.8%
  • A shallow bed of fine sand

    Votes: 6 25.0%
  • A shallow bed of coarser sand

    Votes: 5 20.8%
  • A deep sand bed

    Votes: 3 12.5%
  • Mixed substrate or varying sand depth

    Votes: 5 20.8%
  • Some other substrate (posted in the comments)

    Votes: 0 0.0%
  • I don’t have a reef tank yet

    Votes: 0 0.0%
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