Apex fusion problem

paraletho · Aug 20, 2017

I don't use my fusion that much for everyday stuff. I went to check my graphs the other day when I was recording some parameters and my amp graph has been flatline at 0 for a week and a half. The only known problem is that power goes on and off a lot around here and I am always having to reboot. Curious also that my light has a problem that started about the same time. A six bulb older model Power Module about the same time two bulbs started not firing. It isn't the bulbs did the swap test. Funny thing is it is one bulb from two different channels. One from the 4 bulb and one from the 2 bulb. Does this tell me it isn't a ballast? Some one mentioned maybe a grounding issue? Electrician I am not.

vhuang168 · Aug 20, 2017

Start a support ticket

Daniel@R2R · Aug 21, 2017

vhuang168 said:
Start a support ticket

This is what I would probably recommend as well. Did you reset the apex? Sometimes that fixes issues. #apexusers

iemsparticus · Aug 21, 2017

New problem to me. Start a ticket. :)

paraletho · Aug 23, 2017

I went ahead and rebooted and it cured it. I had done this previously a couple of times and everything was coming back except amperage. the last time did it and no issues since. Now I just have to deal with Harvey and 15-30 inches of rain predicted.