Apex Temp probe broke?

Laska · Apr 4, 2015

Ok today I installed all my apex stuff to my system and first ran it just in a empty aquarium to get the hang of the system before puting it on my dt, when I hooked the temp probe back into the unit the temp is way off. Pic show temp in ferehnheit 5.7 huh... So I figured something just was off so I went to calibration and it only goes to 35.7 and low is 5.7. Is this probe all the sudden trash or am I missing something? Everything was opened out of the box for 1 week. Also when I plugged everything back in and try to go to fusion dashboard the link token screens appears instead of the dashboard and I have already done this and the display won't let me get another token. Any ideas there aswell would be great.

hybridazn · Apr 4, 2015

Is it looking for the correct temp probe on your apex? What I mean is depending on where the probe is connected on your apex it will have a different name (ie. Temp, tempx6 so on)

If that's not an issue I would suspect a faulty probe.

Laska · Apr 4, 2015

It's plugged in to the only temp port on the main module. Only one spot for it.

hybridazn · Apr 4, 2015

Ok just wanted to make sure, wasn't sure if you were running any other modules with it. I would try another temp probe. I suggest contacting neptune since the system is new. They will probably send a new probe out for you.

As for the token for fusion I would also ask neptune for that as well. They will schedule a appt with you and just remote into your system of you cannot do it on your own via their step by step.