Aqua Cave

flricordia

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I do not usually leave negative feedback for anyone but to warn others I must on this company. I bought some pumps I was not happy with and contacted them to return them. At first after buying them trying to get them to send an invoice was a chore and trying to get them to respond when I wanted to return them for something else did not go well. Did not go well because they do not respond. Guess they want you to go away is all I can figure. I will not bother with this company again. There are too many vendors on the Internet that treat customers with respect.
 
Finally, after emailing them again and posting here they responded. Said they had not gotten any emails from me so I forwarded it to them again.
As I said before, I do not like to leave neg feedback, in fact I think this is the first I have ever left since being on the Internet (except a rip-off on ebay) but I couldn't help but think they were ignoring me since I know my emails had gotten to them. Maybe they were too busy to respond. I feel bad for leaving neg feedback and I hope anyone else that buys from them will get better attention then I did.
 
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WHAT KIND OF HAPPY ACCIDENT(S) HAVE YOU HAD IN YOUR REEF?

  • Stable parameters over time

    Votes: 30 62.5%
  • Consistent coral growth

    Votes: 15 31.3%
  • Fish and inverts are settled

    Votes: 8 16.7%
  • The tank has moved past its ugly stages

    Votes: 12 25.0%
  • It has survived a major setback

    Votes: 2 4.2%
  • At least six months old

    Votes: 4 8.3%
  • At least one year old

    Votes: 8 16.7%
  • Stop worrying about age—it’s about stability

    Votes: 11 22.9%
  • Other (Post in the comments)

    Votes: 2 4.2%
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