aqua spin problems

[reeftopia]

Have had problems with my aquaspin for 3 weeks. Started when I got a new box of disc, crazy readings. Have called API almost everyday
trying to get help. All I get is an answering machine and they never return my calls. There website want let me send message and they dont
respond to messenger. Believe If I charged more than 2 grand for a product would have better customer service. Anyone have knowledge
of how to contact them would appreciate it.

 

[revhtree Verified Admin]

Welcome to your new home for saltwater reef aquarium resources and fun! Welcome to the family! :D

 

[vetteguy53081]

 

[Wonkabar]

Welcome

Buy a Hannah checker

 

[kevgib67]

Welcome, glad you are here! This is a meet and greet thread, you’ll get more answers on an appropriate thread.

 

[Gman83]

Welcome!

 

[vetteguy53081]

Have had problems with my aquaspin for 3 weeks. Started when I got a new box of disc, crazy readings. Have called API almost everyday
trying to get help. All I get is an answering machine and they never return my calls. There website want let me send message and they dont
respond to messenger. Believe If I charged more than 2 grand for a product would have better customer service. Anyone have knowledge
of how to contact them would appreciate it.

Unfortunately, customer support will be of very little assistance as this was originally a product of LaMotte testing and has been an industry controversy often with varying or false results and a product of API

 

[FrugalReeferJon]

 

[Nano_Man]

Welcome to r2r

 

[Utubereefer]

Welcome to the club

 

[fishface NJ]

Welcome to R2R!

 

[VintageReefer]

Have had problems with my aquaspin for 3 weeks. Started when I got a new box of disc, crazy readings. Have called API almost everyday
trying to get help. All I get is an answering machine and they never return my calls. There website want let me send message and they dont
respond to messenger. Believe If I charged more than 2 grand for a product would have better customer service. Anyone have knowledge
of how to contact them would appreciate it.

They don’t make the product they rebrand it.

If you get through, you would be very lucky if they could actually support the device.

 

[PharmrJohn]

Greetings and Welcome to our collective obsession!!!

 

[Kiwi reefer]

Welcome to Reef2Reef, Looking forward to seeing your tank!

 

[CoralB]

Welcome !!