AquaIllumination Blade Announced

telegraham · Jan 13, 2023

And look for this. It is as bad as it is zoomed in. I know of one other household who has a Blade with the same issue. This is a Glow.

Hooz · Jan 13, 2023

telegraham said:
I might have this in BT form. Ordered it a long time ago, but haven't swapped the driver yet. Happy to share what I have if you want to jump in line ahead of me.

Please!

Orito · Jan 13, 2023

telegraham said:
And look for this. It is as bad as it is zoomed in. I know of one other household who has a Blade with the same issue. This is a Glow.

Looks like it's been in a tank for at least 4 years

telegraham · Jan 13, 2023

Orito said:
Looks like it's been in a tank for at least 4 years

It's a first batch light sent to me to test. Not pre-production. Not a beta unit. I confirmed.

GARRIGA · Jan 13, 2023

telegraham said:
It's a first batch light sent to me to test. Not pre-production. Not a beta unit. I confirmed.

Replacement on it's way?

telegraham · Jan 13, 2023

GARRIGA said:
Replacement on it's way?

It’s not mine. I’m lucky, as kind people share their equipment with me.

Acros · Jan 13, 2023

Anyone got the Grow delivered?

telegraham · Jan 14, 2023

Acros said:
Anyone got the Grow delivered?

I have one here.

Punksboops · Jan 14, 2023

telegraham said:
I have one here.

I also just received mine using it a supplemental to my kessils and AI prime

DanyL · Jan 14, 2023

telegraham said:
And look for this. It is as bad as it is zoomed in. I know of one other household who has a Blade with the same issue. This is a Glow.

It's a shame they can't get their QC in check, same with goes with the primes and burned leds..
I've seen your PAR measurements too, I wonder how ReefDudes got better readings than you though.

atoll · Jan 14, 2023

There is a reason many say never buy a new product until its been out around a year. I have seen to many aquarium products rushed out complete with faults ( some must have been known by the comoany) before they were ready and fully tested. Ecotech have been guilty of such in the past.

enb141 · Jan 14, 2023

atoll said:
There is a reason many say never buy a new product until its been out around a year. I have seen to many aquarium products rushed out complete with faults ( some must have been known by the comoany) before they were ready and fully tested. Ecotech have been guilty of such in the past.

Probably not a year but at least 3 or 6 months, Ecotech and AI have the same owner so they seem to do some beta test with users.

DanyL · Jan 14, 2023

enb141 said:
Probably not a year but at least 3 or 6 months, Ecotech and AI have the same owner so they seem to do some beta test with users.

I think there is a big difference between beta testing with users rather than beta testing on costumers.

reeefish · Jan 14, 2023

I just received a 12” grow for an IM 15 cube I’m setting up. Quality is nice and I’m going to try it out using the tank mount instead of mounting on a bracket. Easy to setup in the app and has full schedule control. I like that it doesn’t have a fan and uses less wattage but still has good output, we shall find out!

enb141 · Jan 14, 2023

DanyL said:
I think there is a big difference between beta testing with users rather than beta testing on costumers.

They do both, first they give their lights to some "influencers" then they sell their almost ready products (products with some issues) then (if possible) fix all their issues and keep selling their products.

DanyL · Jan 14, 2023

enb141 said:
They do both, first they give their lights to some "influencers" then they sell their almost ready products (products with some issues) then (if possible) fix all their issues and keep selling their products.

Thing is there aren't many industries where this kind of practices are acceptable, then why here?
We talk about hundreds of dollars worth of lighting (Radions, Hydras), pumps (Nero, MP, Vectras, Versas) and other products which suppose to keep highly delicate animals alive.

It's one thing to say the software isn't baked because it can be fixed remotely, but *** it's hw, and it'll be shipped abroad to international costumers with limited or no access to warranties, what would they do?

That's at least my 2 cents, which were earned by the very same practices AI/Ecotech employs here, and as someone who now knows better not to deal with a company that doesn't respect its own customers.

atoll · Jan 14, 2023

enb141 said:
They do both, first they give their lights to some "influencers" then they sell their almost ready products (products with some issues) then (if possible) fix all their issues and keep selling their products.

And those who buy the first defective products praise the manufacturer for sending them new parts to DIY fix it FOC lol.

Amphibious Wallet · Jan 14, 2023

atoll said:
And those who buy the first defective products praise the manufacturer for sending them new parts to DIY fix it FOC lol.

Get to tell everyone how good the support is AND flex your DIY skills? What more could you want!

Kfactor · Jan 14, 2023

you wont catch me buying another ai thing i have had nothing but a bad time with them and there customer service sucks

rtparty · Jan 14, 2023

enb141 said:
They do both, first they give their lights to some "influencers" then they sell their almost ready products (products with some issues) then (if possible) fix all their issues and keep selling their products.

This is standard in almost every industry. It’s not exclusive to the saltwater industry.

Cars? You bet ya. Phones? Absolutely. Companies with bank accounts deeper than the Mariana Trench and it happens all the time.

People can talk smack all day long but you simply can not beta test everything. How a company handles the issues speaks volumes. Nothing is perfect especially not in a small hobby like ours