AquaSD

Purpletang92

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What state or country do you live in
New York
Am I the only one that they don’t pick the phones up for ? Or am I tripping ? What’s goin on with the customer service here, I’m confused.
 
Am I the only one that they don’t pick the phones up for ? Or am I tripping ? What’s goin on with the customer service here, I’m confused.
Hey there. Chances are we are already on a phone call as we have a cell phone we use so it may just ring through instead of a busy dial tone ect. Unfortunately we do not have a whole pack of team members to answer calls and we have to take them one by one :/
Sorry for the invonveneince. Feel free to call again or send us a text as we currently are not on the phone with another customer.
 
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WHAT’S USUALLY THE FIRST CLUE THAT SOMETHING IS OFF IN YOUR REEF?

  • A fish’s behavior or appetite changes

    Votes: 12 16.0%
  • A coral looks different or stops opening normally

    Votes: 45 60.0%
  • Water clarity or surface appearance changes

    Votes: 10 13.3%
  • Equipment sounds or flow seem different

    Votes: 8 10.7%
  • A test result catches my attention

    Votes: 15 20.0%
  • Algae or other growth starts changing

    Votes: 15 20.0%
  • I usually notice when the problem is already obvious

    Votes: 4 5.3%
  • It depends on what’s going on

    Votes: 15 20.0%
  • Other (Post in the comments)

    Votes: 1 1.3%
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