ARC 14 Year Anniversary 30% OFF Aftersale is now live!!!

Gtinnel

2500 Club Member
Review score
+0 /0 /-0
View Badges
Joined
Mar 20, 2020
Messages
3,294
Reaction score
4,376
Review score
+0 /0 /-0
Location
Charleston, WV
we started calling everyone but that wasn’t working well. Especially when your dialing the wrong numbers. So we started to send out emails to try to get the word out.
Did an email go to everyone whose order was supposed to be shipped today for tomorrow delivery? I didn't get one in my inbox or spam folder. I spend enough time on this forum that I quickly knew but I just want to make sure that I won't miss any update emails about when they will be shipped.
 

iMi

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
Feb 13, 2021
Messages
554
Reaction score
892
Review score
+0 /0 /-0
Location
Chicago, IL
That's not completely true there are still a few left on the website. I actually may use this delay to pick up an extra one that I was trying to decide on.

Also, just wanted to say I can't wait for the next live sale. I'm sure it varies but roughly how often do you do them?

Same here. I’ve been eyeballing that UFO Micro...
 
OP
A Reef Creation

A Reef Creation

Valuable Member
Review score
+0 /0 /-0
View Badges
Joined
Jun 12, 2010
Messages
2,183
Reaction score
2,649
Review score
+0 /0 /-0
Location
Buffalo, NY
That's not completely true there are still a few left on the website. I actually may use this delay to pick up an extra one that I was trying to decide on.

Also, just wanted to say I can't wait for the next live sale. I'm sure it varies but roughly how often do you do them?

We have had 3-4 per year for the last few years. We started doing them in collaboration with TCK since we are neighbors. So there were times when we had 6-8 of them in a year. For us vendors to get a livesale date, we would compete in a livesale for livesale dates. There would be a starting time and first ones to check out got that date. (The tables are flipped) We were only able to get two dates for 2021. Our next one will be in October. But Reef2Reef has opened up more opportunities for the vendors by having Sunday and Monday dedicated sales. So it’s still possible we do another promotion of some kind closer to Summer.
 
OP
A Reef Creation

A Reef Creation

Valuable Member
Review score
+0 /0 /-0
View Badges
Joined
Jun 12, 2010
Messages
2,183
Reaction score
2,649
Review score
+0 /0 /-0
Location
Buffalo, NY
That's not completely true there are still a few left on the website. I actually may use this delay to pick up an extra one that I was trying to decide on.

Also, just wanted to say I can't wait for the next live sale. I'm sure it varies but roughly how often do you do them?

Heres the graphics from our first two livesales here on Reef2Reef in 2017
99A16FB4-CF71-4D2B-A347-ACF646F3C8C9.jpeg


428CD683-EDEA-40B2-8BEF-41BAE19A1DDA.jpeg
 

Gtinnel

2500 Club Member
Review score
+0 /0 /-0
View Badges
Joined
Mar 20, 2020
Messages
3,294
Reaction score
4,376
Review score
+0 /0 /-0
Location
Charleston, WV
We have had 3-4 per year for the last few years. We started doing them in collaboration with TCK since we are neighbors. So there were times when we had 6-8 of them in a year. For us vendors to get a livesale date, we would compete in a livesale for livesale dates. There would be a starting time and first ones to check out got that date. (The tables are flipped) We were only able to get two dates for 2021. Our next one will be in October. But Reef2Reef has opened up more opportunities for the vendors by having Sunday and Monday dedicated sales. So it’s still possible we do another promotion of some kind closer to Summer.
I had no idea it was in anyway regulated by R2R. I guess that is the business side of the forum that the average user doesn't see.

Thanks for the info, can't wait for the one in October. Maybe by then my wife won't be annoyed with me for staring at my phone for 20 hours over the weekend.
 

Steph72

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
Jun 1, 2020
Messages
996
Reaction score
2,075
Review score
+0 /0 /-0
Location
Houston
we will be following how FedEx performs the rest of this week and then re-evaluate shipping on Monday after Easter.
I’m so sorry about the issues with FedEx... I can only imagine how much work it was having to unpack everything! Geez! My shipping day is this coming Tuesday but please feel free to adjust it to later in the week or next week if you’re slammed trying to get caught up.
 
Last edited:
OP
A Reef Creation

A Reef Creation

Valuable Member
Review score
+0 /0 /-0
View Badges
Joined
Jun 12, 2010
Messages
2,183
Reaction score
2,649
Review score
+0 /0 /-0
Location
Buffalo, NY
I’m so sorry about the issues with FedEx... I can only imagine how much work it was having to unpack everything! Geez! My shipping day is this coming Tuesday but please feel free to adjust it to later in the week or next week if you’re slammed trying to get caught up.

Thank you. It was a tough call. It was eight hours of work with 5 guys to prep and pack those orders. We completely close the retail store because we need all hands on deck. It would of been so much easier to slap the labels on the boxes and drop them off to FedEx.

Hopefully the packages that did not get delivered yesterday get delivered promptly today.
 

Gtinnel

2500 Club Member
Review score
+0 /0 /-0
View Badges
Joined
Mar 20, 2020
Messages
3,294
Reaction score
4,376
Review score
+0 /0 /-0
Location
Charleston, WV
Thank you. It was a tough call. It was eight hours of work with 5 guys to prep and pack those orders. We completely close the retail store because we need all hands on deck. It would of been so much easier to slap the labels on the boxes and drop them off to FedEx.

Hopefully the packages that did not get delivered yesterday get delivered promptly today.
I'm sure I'm not alone in this sentiment but I appreciate that you do what is best for the coral and not what is easiest or most convenient for the buyer.

As others have stated I am perfectly fine having my order delayed as long as need be, assuming you just let me know when it ships so I can make arrangements to be home.
 
OP
A Reef Creation

A Reef Creation

Valuable Member
Review score
+0 /0 /-0
View Badges
Joined
Jun 12, 2010
Messages
2,183
Reaction score
2,649
Review score
+0 /0 /-0
Location
Buffalo, NY
always dip.... always.

Always dip, but maybe just use a mild dip. QT tanks are really the best solution. Less stress on the coral to pop them in a 10 gallon tank for a few days. Inspect them, remove plugs or what ever prep work you need to do. Then dip and add to the display. But not everyone has that ability, so dipping is the next best thing.
 

Abhishek

2500 Club Member
Review score
+0 /0 /-0
View Badges
Joined
Jun 2, 2016
Messages
3,149
Reaction score
4,805
Review score
+0 /0 /-0
Location
Minneapolis, Minnesota
Always dip, but maybe just use a mild dip. QT tanks are really the best solution. Less stress on the coral to pop them in a 10 gallon tank for a few days. Inspect them, remove plugs or what ever prep work you need to do. Then dip and add to the display. But not everyone has that ability, so dipping is the next best thing.
Sadly missed the sale with spring break clashes . Speaking from experience , @A Reef Creation frags are so clean - it’s just a peace of mind to dip and nothing more .
 

iMi

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
Feb 13, 2021
Messages
554
Reaction score
892
Review score
+0 /0 /-0
Location
Chicago, IL
I ordered live rock that was supposed t
Always dip, but maybe just use a mild dip. QT tanks are really the best solution. Less stress on the coral to pop them in a 10 gallon tank for a few days. Inspect them, remove plugs or what ever prep work you need to do. Then dip and add to the display. But not everyone has that ability, so dipping is the next best thing.

I had some bad experiences recently and as a result purchased a whole new system and will make the 10 gallon nano strictly a hospital/quarantine tank for EVERYTHING that goes into the display tank.

The truth is that even a 10 gallon from Petco (which they have on sale for $10) with a hang on back filter and some light (many have spares anyways) would represent a fraction of an investment that goes into a reef tank. Just my two cents. I learned the hard way. Dipping doesn't always work (looking at you, zoa eating spiders...).
 
OP
A Reef Creation

A Reef Creation

Valuable Member
Review score
+0 /0 /-0
View Badges
Joined
Jun 12, 2010
Messages
2,183
Reaction score
2,649
Review score
+0 /0 /-0
Location
Buffalo, NY
Folks,
We are being advised to hold off on shipping Monday 4/5 for Tuesday arrival. We were hoping to get some orders out but it's still risky. We unfortunately have 2 boxes that are still not delivered that we shipped last Tuesday. It was the worst shipping disaster I've had in the 20 years I've been shipping corals.
We very much want to get everyone their corals but we want to do it safely. I apologize for the delay.

Here is the alert on the Shipyouraquatics website.

Screen Shot 2021-04-04 at 9.28.23 PM.png


email us at [email protected] or message us here if you have any questions.
 

MNFish

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
Dec 30, 2020
Messages
803
Reaction score
1,842
Review score
+0 /0 /-0
Location
USA
Folks,
We are being advised to hold off on shipping Monday 4/5 for Tuesday arrival. We were hoping to get some orders out but it's still risky. We unfortunately have 2 boxes that are still not delivered that we shipped last Tuesday. It was the worst shipping disaster I've had in the 20 years I've been shipping corals.
We very much want to get everyone their corals but we want to do it safely. I apologize for the delay.

Here is the alert on the Shipyouraquatics website.

Screen Shot 2021-04-04 at 9.28.23 PM.png


email us at [email protected] or message us here if you have any questions.
I have had shipments go bad before and I appreciate you proactive approach, and the communication.
 

Do you keep "Reef Safe with Caution" fish?

  • YES (tell us what in the thread)

    Votes: 211 62.8%
  • NO

    Votes: 116 34.5%
  • Other (please explain)

    Votes: 9 2.7%
JASON FOX SIGNATURE CORALS
Top