I wanted to let everyone know about the great customer service I received from Chris and his crew at World Wide Corals.
I had an issue with a coral shipment where a couple of corals didn't make it during the shipment. I spoke with Chris and without hesitation he offered new corals to replace the ones that didn't make it. There was no, what's your aquarium parameters, how long was it before they were acclimated to your tank, no "Well they looked good when they left here", no questions at all implying that is was in anyway my fault that the corals didn't make it.
Now that's top class customer service and is one, of many, reasons I spend my money with WWC!!
Thank you Chris, and your crew, for the outstanding CS!!
I had an issue with a coral shipment where a couple of corals didn't make it during the shipment. I spoke with Chris and without hesitation he offered new corals to replace the ones that didn't make it. There was no, what's your aquarium parameters, how long was it before they were acclimated to your tank, no "Well they looked good when they left here", no questions at all implying that is was in anyway my fault that the corals didn't make it.
Now that's top class customer service and is one, of many, reasons I spend my money with WWC!!
Thank you Chris, and your crew, for the outstanding CS!!